Escalation Matrix

Details of Contact Person E-mail Contact No. Working Hours Address
Customer Care Sanjeev Kumar [email protected] 18001020 Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) 601, 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai – 400093
Head of Customer Care Anup Sarma [email protected] 8657864227 Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) 601, 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai – 400093
Compliance Officer Dhirendra Rautela [email protected] 8657864228 Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) 601, 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai – 400093
Designated Director Bhavin Parekh [email protected] 8657864229 Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) 601, 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai – 400093

**Commodity Segment timings- 8.30 am-11:30 pm – Monday to Friday (Timings are subject to change as per the Exchanges) & 8:30 am – 5:30 pm on all Saturdays

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or respective Exchanges at MSEI: https://www.msei.in/Investors/Introduction, BSE https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx, NSE: https://investorhelpline.nseindia.com/NICEPLUS/ MCX: https://www.mcxindia.com/Investor-Services/grievances/register-e-complaint NCDEX: https://ncdex.com/grievances CDSL: https://www.cdslindia.com/Footer/grievances.aspx
Please quote complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

Link to ORD portal: https://smartodr.in

KMP Details

Harikrishna Negi Harikrishna Negi
Designation: Company Secretary and Chief Financial Officer
Email: [email protected]
Telephone No: +91 22 40003600
Postal Address: 6th Floor, Ackruti Star,
Central Road, MIDC, Andheri East, Mumbai 400093.
Dhirendra Rautela Dhirendra Rautela
Designation: Compliance officer
Email: [email protected]
Telephone No: 8097592563
Postal Address: 6th Floor, Ackruti Star,
Central Road, MIDC, Andheri East, Mumbai 400093.
Bhavin Parekh Bhavin Parekh
Designation: Designated director / Director
Email: [email protected]
Telephone No: 8976726119
Postal Address: 6th Floor, Ackruti Star,
Central Road, MIDC, Andheri East, Mumbai 400093.